![]() ![]() ![]() Get started with the best unified communications provider in Canada and leave hosted PBX behind UCaaS is, in other words, the best low-cost solution for Canadian businesses from Toronto to Fort Nelson and everywhere in between. This isn't something you can just check off on a pricing page-you have to actually be in the software and see how user-friendly it is when adding or removing users. ![]() The tricky thing is to try this out and verify whether a communications platform can actually scale up easily. With certain modern enterprise VoIP solutions (and even options that are geared toward small businesses), this is where you can really see the advantage of a cloud-based alternative compared to hosted systems. That’s because you can add more users in a matter of minutes, as opposed to a traditional solution, which can take weeks and a ton of IT resources if you want to scale up. UCaaS solutions are typically much more scalable than their on-premises and hosted counterparts. For example, Dialpad has a range of CRM integrations including Salesforce, Zoho CRM, HubSpot, and Kustomer: Which is why most businesses use some type of CRM (customer relationship management) software.Ī good cloud-based UCaaS solution will have integrations with a variety of CRMs. Providing a great customer experience is crucial to pretty much all businesses. It can be integrated into your CRM software Mobile device, desktop, tablet, you name it. With Dialpad, you can easily send a text message to someone you’ve just voice called, then arrange a video call-all without having to open a different tab or app.Īnd the best part? You can use it from any device that can connect to the internet. ![]() They eliminate the need to switch between software applications and tabs since you don't need to have a separate video conferencing app and another team messaging tool and so on. This is one of the biggest benefits of unified communications solutions over PBX phone systems and IP phones. Unified cloud communications solutions like Dialpad make it easy to bring all of your communication channels, from conferencing to team messaging to video calling, together into a single, streamlined platform. It gives you all your communication channels in one place Otherwise, you'd be spending a lot of time mailing out equipment and managing hardware. If you have remote and hybrid workers in different countries and time zones, this is a must. ![]()
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